#DiWork – Digitalising public services: Making it work for citizens, business and workers
2021-03-05 12:52
The project aims to go in the direction of digital transformation through the identification of tools and actions, making a distinction between different sectors and selected countries with the final goal of strengthening and consolidating the basic and advanced digital skills of the employee with effective change management.
“DiWork – Digitalising public services: Making it work for citizens, business and workers”
The two years project is co-financed with the European Commission’s funds. #DiWork
Over the last years, many programmatic interventions have gone in the direction of technology-driven public services. However, the actual realization of this transformation has proceeded slowly, often due lack of resources and insufficient consideration of workers’ experience and point of view.
In February 2020, the European Commission has launched the strategy: “A Europe fit for the digital age, empowering people with a new generation of technologies”. The EU’s digital strategy aiming to make this transformation work for people and businesses, while helping to achieve its target of a climate-neutral Europe by 2050. Throughout the strategy, the EC will focus its attention on three key objectives: a technology that works for people, a fair and competitive economy and an open, democratic and sustainable society. It aims at a European society powered by digital solutions that put people first, opens up new opportunities for businesses, and boosts the development of trustworthy technology to foster an open and democratic society and a vibrant and sustainable economy.
The impact of digitalisation, especially the required competencies and working conditions, is a growing concern among public sector personnel. The COVID-19 crisis has impressively (and painfully) demonstrated how decisive and essential public services are and how urgently their further improvement through digitalisation is needed.
In this scenario, it is a priority to intervene in a broad and incisive way also on the ICT competencies in the public sector, through the definition of targeted interventions, to meet the potential growth of our economy, but mostly to meet specific requests from the European citizens and entrepreneurs.
The digital transformation of public services requires a profound change through the affirmation of a wide and heterogeneous range of skills at all levels. The European Confederation of Independent Trade Unions (CESI) wishes to support this process, identifying the necessary methodology, tools and new skills for public sector personnel in Europe.
The project aims to go in the direction of digital transformation through the identification of tools and actions, making a distinction between different sectors and selected countries with the final goal of strengthening and consolidating the basic and advanced digital skills of the employee with effective change management.
This project also aims to investigate these evolving realities, to provide the Trade Unions’ Representatives with a better understanding of how employees can benefit from technology, but also understand the associated risks in terms of possible deterioration of working conditions and the potential impact new technologies can have on occupational health and safety.
https://ec.europa.eu/digital-single-market/en/desi
The project is co-funded by the European Union
